Privacy Policy

convly (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our interoperability solution connecting Slack and Microsoft Teams (“the Service”).

1 Information We Collect

• Account Information: Name, email address, organization, and authentication details when you register or sign in through Slack or Microsoft Teams.
• Workspace Data: Information related to your Slack and Microsoft Teams workspaces, including channel metadata, user identifiers, and message routing preferences.
  We do not store any message content.
• Usage Data: Technical information such as IP address, device type, browser, operating system, log data, and activity within the Service.
• Support & Communication: Information you provide when contacting us for support or feedback.

2 How We Use Your Information

• Provide, maintain, and improve our Service.
• Allow interoperability between Slack and Microsoft Teams.
• Authenticate users and ensure secure connections.
• Monitor usage and performance to enhance reliability.
• Respond to support requests and user inquiries.
• Comply with legal obligations.

3 Data Storage & Security

• All data is transmitted over encrypted connections (TLS).
• We implement industry-standard security practices to prevent unauthorized access, alteration, or disclosure.
• convly requests only the strictly necessary permissions to ensure interoperability between Teams and Slack.
• Data is stored in secure cloud infrastructure within the European Union (EU) unless otherwise agreed.

4 Data Sharing

We do not sell your personal information. We may share information only in these cases:

• With service providers who assist us in operating the Service (e.g., hosting, monitoring, analytics) under strict confidentiality agreements.
• To comply with legal requirements or respond to lawful requests.
• In connection with a business transfer, such as a merger or acquisition.

5 Data Retention

We retain information only as long as necessary to:

• Provide the Service.
• Comply with legal, tax, or regulatory obligations.
• Resolve disputes and enforce agreements.

You may request deletion of your data at any time (see Section 6).

6 Your Rights

Under applicable laws (including GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Restrict or object to processing of your data.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at: privacy@conv.ly

7 International Data Transfers

If data is transferred outside the EU/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

8 Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: privacy@conv.ly

9 Changes to this Policy

This Privacy Policy may be amended from time to time. The most current version will always be accessible on our website, and you are strongly encouraged to review it periodically to remain informed of any modifications.